|
SHIPPING
AVAILABILITY
Items may be purchased from this site for delivery in
any country.
SHIPPING TIME
UK Deliveries
All stocked items shipped and delivered within the UK
will arrive within 5 business days.
International Deliveries
All stocked items shipped and delivered outside of the
UK will arrive within 3 weeks.
INSURANCE
Any insurance required will be an additional fee for
every £100 value). Retro Formula 1 will take no
responsibility for uninsured deliveries. If you have
any further questions please email us at:
info@retroformula1.com
RETURNS, REFUNDS & EXCHANGES
The following Returns, Refunds and Exchange policy applies
only to orders delivered within the UK. Retro Formula
1 wants its customers to be 100% satisfied with all
products purchased through the Retro Formula 1 Sales
Department. Should there be any dissatisfaction with
any product purchased via Retro Formula 1 Sales Department
, Retro Formula 1 will be happy to organise an exchange
or refund for you.
REFUND/EXCHANGE CONDITIONS - UK ONLY
All products must be returned in a saleable condition
as soon as possible following purchase. Appropriate
packaging must be used to ensure that no in-transit
damage occurs. All returns will be inspected for authenticity
prior to processing for refund or exchange. The purchaser
may be contacted to clarify any issues relating to the
returned product or to improve our quality processes.
Returned product postage will be at the discretion of
Retro Formula 1.
RETURNS
Should the product purchased not be completely to your
satisfaction, Retro Formula 1 will exchange the product
or refund the purchase price, subject to the Refund/Exchange
conditions listed above. Return of merchandise should
be made via Royal Mail only and addressed to:
Retro Formula 1
Unit 6c Woodside Park
Catteshall Lane
Godalming
Surrey
GU7 1LG
To ensure prompt service for all customers it is important
that all returns are packaged appropriately thus preventing
any in-transit damage. The "RETURNS/REFUND FORM"
must accompany the returned goods, and be completed
in the required level of detail. Failure to complete
the form correctly may result in a delay in processing.
Retro Formula 1 is committed to prompt processing of
the return. Please note that when requesting a refund
Credit Card details will be required as these are not
kept on file for privacy reasons. Retro Formula 1 sales
department is available should you have any queries
or concerns.
Contact details:
Phone 07875 207 229
Hours of business: Monday to Friday 8.30am to 5.00pm
Email: info@retroformual1.com
REFUNDS
Retro Formula 1 is committed to customer satisfaction
and refunds will be made should any item of merchandise
not meet your expectations. Any claim for a refund,
as distinct from an exchange, should follow the guidelines
outlined above. Specific reasons for a refund will greatly
assist Retro Formula 1 in developing quality merchandise
meeting your requirements.
PRODUCT EXCHANGE
Should another product be required in place of that
ordered and received, an exchange for a product of similar
value will occur. Any differential in price will be
handled via an adjustment using the customer's credit
card details. Accordingly, it is important for credit
card details to be recorded on the "RETURNS/REFUND
FORM". As part of the return policy the customer
will only incur the cost of freight for the delivery
of their initial order, any Freight costs associated
with an exchange or refund will be borne by Retro Formula
1.
|
