TERMS AND CONDITIONS

SHIPPING AVAILABILITY
Items may be purchased from this site for delivery in any country.

DELIVERY POLICY
UK Deliveries
All stocked items shipped and delivered within the UK will arrive within 3-10 business days.
International Deliveries
All stocked items shipped and delivered outside of the UK will arrive within 6 weeks.

CREDIT CARD INFORMATION
We do not store credit card details nor do we share customer details with any 3rd parties

INSURANCE
Any insurance required will be an additional fee for every £100 value). Retro Formula 1 will take no responsibility for uninsured deliveries. If you have any further questions please email us at:
info@retroformula1.com

RETURNS, REFUNDS & EXCHANGES
The following Returns, Refunds and Exchange policy applies only to orders delivered within the UK. Retro Formula 1 wants its customers to be 100% satisfied with all products purchased through the Retro Formula 1 Sales Department. Should there be any dissatisfaction with any product purchased via Retro Formula 1 Sales Department, Retro Formula 1 will be happy to organise an exchange or refund for you. Please send the garments to:

Retro Formula 1
Unit 6c Woodside Park
Catteshall Lane
Godalming
Surrey
GU7 1LG

Once we have received the item a refund or exchange will be sent within 5 days.

REFUND/EXCHANGE CONDITIONS
All products must be returned in a saleable condition as soon as possible following purchase. Appropriate packaging must be used to ensure that no in-transit damage occurs. All returns will be inspected for authenticity prior to processing for refund or exchange. The purchaser may be contacted to clarify any issues relating to the returned product or to improve our quality processes. Returned product postage will be at the discretion of Retro Formula 1.

Retro Formula 1 is committed to customer satisfaction and refunds will be made should any item of merchandise not meet your expectations. Any claim for a refund, as distinct from an exchange, should follow the guidelines outlined above. Specific reasons for a refund will greatly assist Retro Formula 1 in developing quality merchandise meeting your requirements.

PRODUCT EXCHANGE
Should another product be required in place of that ordered and received, an exchange for a product of similar value will occur. Any differential in price will be handled via an adjustment using the customer's credit card details. Accordingly, it is important for credit card details to be recorded on the "RETURNS/REFUND FORM". As part of the return policy the customer will only incur the cost of freight for the delivery of their initial order, any Freight costs associated with an exchange or refund will be borne by Retro Formula 1.

RETURNS
Should the product purchased not be completely to your satisfaction, Retro Formula 1 will exchange the product or refund the purchase price, subject to the Refund/Exchange conditions listed above. Return of merchandise should be made via Royal Mail only and addressed to:
Retro Formula 1
Unit 6c Woodside Park
Catteshall Lane
Godalming
Surrey
GU7 1LG

To ensure prompt service for all customers it is important that all returns are packaged appropriately thus preventing any in-transit damage. The "RETURNS/REFUND FORM" must accompany the returned goods, and be completed in the required level of detail. Failure to complete the form correctly may result in a delay in processing. Retro Formula 1 is committed to prompt processing of the return. Please note that when requesting a refund Credit Card details will be required as these are not kept on file for privacy reasons. Retro Formula 1 sales department is available should you have any queries or concerns.

Contact details:
Phone: 07875 207 229
Landline: 01483 604 774
Hours of business: Monday to Friday 8.30am to 5.00pm
Email: info@retroformula1.com

Retro Formula 1
Unit 6c Woodside Park
Catteshall Lane
Godalming
Surrey
GU7 1LG

Alternative address
Retro Formula 1
Chapel Lane
Milford
Surrey
GU8 5HB